Swiss Sense
With more than 125 stores and a webshop in the Netherlands, Belgium, Germany, Austria and Denmark, sleep specialist Swiss Sense is a leading player in the European sleep market. With a high-quality collection of beds, mattresses, bedding and accessories for the bedroom, Swiss Sense wants to enable people to be the best version of themselves by sleeping well. If you want to do what you dream, it starts with a good bed.
The family behind Swiss Sense has stood for quality beds since 1918.
Thanks to more than a hundred years of experience in every step of bed making – from design and advice to production and delivery – Swiss Sense makes good sleep accessible to everyone.
Swiss Sense is Retailer of the Year 2023-2024, sleeping category. Best retail chain in the Netherlands.
The project:
EcomStream has successfully optimized the contract, rates, and costs of Swiss Sense’s unified commerce payment provider. This initiative focused not only on improving the commercial conditions but also on implementing advanced payment scheme routing optimization. As a result, transaction costs have been significantly reduced, delivering considerable savings for Swiss Sense.
These savings can now be utilized for growth, enabling the company to reinvest in strategic initiatives and expand its business operations. The optimized routing ensures lower processing costs while maintaining a seamless payment experience for customers across all channels.
The success of this project was driven by the close collaboration between Swiss Sense and EcomStream, supported by the active involvement and trust of key stakeholders. Their input and ongoing support were crucial in achieving these results.
By addressing contract improvements and cost reduction through smarter routing, Swiss Sense now benefits from a more streamlined and cost-effective payment infrastructure. This optimized structure positions the company to better meet future challenges while remaining focused on growth and customer satisfaction.
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“At Swiss Sense we came into contact with Ramon, in the period between April 2023 and November 2023. Together we managed to achieve significant savings on the costs of the Payment Provider using a rational approach.
Ramon’s contribution and expertise is that he can take the content neutrally with the PSP and monitor the effectiveness at the back (in your dashboard).
He is thorough and continues to pursue until the savings are actually achieved, in a pleasant way.
I would suggest you definitely start a conversation with him, especially if you have not been monitoring your contracts and solutions for a while and are internationally active.”
Stefan Schuyleman
Senior E-commerce & Marketing Manager (Omnichannel) / Supervisory Board member NIMA
