Bugaboo
At its headquarters in Amsterdam and its factory in Xiamen, China, Bugaboo designs, develops, tests, and manufactures mobility products that blend design with engineering and beauty with functionality.
Since its founding in 1994, Bugaboo has been proud to create groundbreaking products that help you explore the world around you in unmatched comfort and unmistakable style.
The company generates approximately USD 250 million in revenue, employs around 800 people, and operates in 21 countries.
Bugaboo has always crafted its products using high-quality materials, designing them so that worn-out or damaged parts can be replaced individually. This approach also allows owners to easily refresh the look of their product without discarding everything and starting from scratch. Bugaboo products are built to help you take on life with ease.
The project:
EcomStream has successfully optimized the contract, rates, and fees of Bugaboo’s primary global payment provider, resulting in significantly improved commercial terms. This achievement has created a lean and efficient setup that enhances cost-effectiveness while maintaining a robust and scalable payment infrastructure. By streamlining the agreement with the payment provider, Bugaboo is now better positioned to reduce operational expenses and focus on business growth.
A key factor in this success was the close collaboration between Bugaboo and EcomStream, characterized by open communication, mutual trust, and a shared commitment to continuous improvement. EcomStream played an active role in enhancing the organization’s knowledge of payment solutions, enabling Bugaboo to make well-informed decisions and strategically strengthen its internal capabilities.
The optimized structure not only benefits Bugaboo’s current operations but also supports future scalability, allowing the company to quickly adapt to changing market demands. This efficient setup ensures Bugaboo remains competitive in a rapidly evolving global environment while delivering an improved payment experience to its customers.
Through this partnership, Bugaboo is now equipped with the tools and insights needed to maintain long-term success in its payment strategy.
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“I worked with EcomStream recently to renegotiate our rates with our online payment platform and had real success in doing so.
EcomStream picked up all the heavy lifting and scripted all the communication as a silent partner on my behalf and as a company we managed to make a significant saving on our fees with very little time investment our side.
I would highly recommend working with them and look forward to doing so again in the future.”
Jordan Sykes
Head of Digital CX and Engineering, Bugaboo International
