Frequently asked questions

EcomStream, founded in 2017, specializes in payment solution optimization services for (international) retailers.

Whether your sales channel is Online, POS or Unified Commerce, our services are crafted to ensure you harness your payment solution to its fullest potential.

We focus on optimizing costs and performances, fostering innovation, and enhancing the overall customer experience for the benefit of your company.

EcomStream leverages cutting-edge market insights to assess and enhance your current payment solution, aiming for reduced costs and an improved customer experience to boost conversions. Based on your objectives, we offer two distinctive methods:

Option A: Cost and performance optimization of the payment solution. Embark on a risk-free journey to assess and optimize your existing PSP contract. We ensure you’re not just spending but investing wisely. Are you truly getting the value you deserve?

Option B: RFP (tender) management of the payment solution. Launch a comprehensive market exploration when your current PSP lacks features or no longer aligns with your company’s evolving business drivers. This is crucial for international expansion, Unified Commerce goals, or simply to reassess the strategic fit with your current provider.

Both options A & B deliver significant benefits. During a personalized discussion, we can determine which aligns best with your specific requirements.

Included in Option A and in Option B:

PSP performance optimization. In-depth evaluations of payment solutions, providing expert insights and actionable recommendations to improve PSP performance. Ideal for companies needing specialized support to enhance payment infrastructure and maximize conversions. Key areas include:

• Objective assessments to bring current, expert perspectives.
• Solutions for low authorization rates in specific countries.
• Business case analyses for new payment methods in emerging markets.

Included in Option A and in Option B:

Checkout flow optimization. Recognizing that the PSP only influences the final stage of the checkout process, namely the payment process, EcomStream provides this service to make sure your entire checkout funnel is optimized for conversion.

This complements both Option A and B, ensuring your checkout aligns with the latest customer expectations and integrates (conversion-driving) gamification techniques. It’s not just about payment solutions; it’s about creating a checkout that captivates.

Unlock hidden savings, as you are probably leaving money on the table with your payment service provider. In the fiercely competitive (online) payments arena, EcomStream uncovers untapped (cost) optimizations via benchmarking and forensic audits.

EcomStream consistently achieves remarkable savings, often exceeding 30%, through our cost optimization projects. While the payments market may seem complex, one thing is clear – lower payment service provider costs mean higher returns on your conversions, improving your bottomline growth.

Similar to direct cost savings, more improvements can be achieved by assessing the payment performance of your current PSP solution. Often, by tweaking a few features, conversions go up easily, improving your topline growth.

Don’t miss out on potential savings and performance improvements; our effort comes with a no cure no pay guarantee.

Please refer to option A in here for all details and start maximizing your profits today!

Absolutely. EcomStream brings in-depth expertise to oversee the complete end-to-end payment solution RFP (tender) process. We cover everything, starting from evaluating the current status, crafting the RFP document, to renegotiations and onboarding.

Our service is entirely molded around your unique requirements and company goals, ensuring a bespoke approach that perfectly fits your needs.

For a comprehensive overview, delve into option B here.

A comprehensive assessments of the performance of your payment solution, offering expertise and targeted recommendations to help businesses optimize and enhance decision-making.

EcomStream brings objective, up-to-date insights, making it an ideal partner for companies aiming to stay competitive and improve payment operations.

EcomStream’s services are tailored to meet specific challenges, including:

• Expert, objective assessments of payment infrastructure, providing organizations with the latest industry knowledge and practical solutions to boost conversions and maintain a competitive edge.
• Detailed analysis of authorization rates across regions to address and improve underperforming markets.
• An actionable report to engage your PSP and improve performances.

EcomStream offers this as an invaluable complementary service, to our payment solution optimization services, as described under Option A (Tactical), and option B (Strategic).

The online checkout experience is crucial, yet it’s frequently undervalued.

Once your customer has made a decision, the checkout process should be swift and seamless. The journey to optimize your checkout flow begins with a thorough assessment of your current checkout process, culminating in a comprehensive usability report that highlights potential optimizations. This holds immense value for both you and your customers.

EcomStream offers this as an invaluable complementary service, to our payment solution optimization services, as described under Option A (Tactical), and option B (Strategic).

Elevate your customer experience and streamline your checkout with our tailored approach.

Certainly. Explore multiple use cases and check availability by clicking here.

Rest assured, EcomStream maintains an unwavering commitment to safeguarding your sensitive contractual and commercial information. We uphold a strict policy of confidentiality, a cornerstone of our services, reinforced by a Non-Disclosure Agreement (NDA). Your trust in us is paramount, and we prioritize the security and privacy of your valuable data.

You will sell more and pay less.